HashRoot is an ISO 9001:2015 and 27001:2013 certified White Label Managed Service Provider specialized in providing Infrastructure Management Service, Network operations center, Data Analytics, Cloud Managed Services/Deployments, Containerization, IOT Engineering, IT Automation/DevOps and State of Art Security Operations Center around the globe.
Technical skills:
Operating Systems: Proficiency in Linux, and Windows operating systems.
Networking: Understanding of network protocols (TCP/IP, DNS, DHCP), network configuration, and troubleshooting.
Scripting and Automation: Experience with scripting languages such as Python, Bash, and PowerShell to automate tasks and improve efficiency.
Security: Familiarity with cybersecurity principles, firewalls, VPNs, and security protocols.
Virtualization: Experience with Proxmox VE and KVM.
System Monitoring and Performance Tuning: Skills in using monitoring tools (e.g., Zabbix, LibreNMS) and optimizing system performance.
Database Management: Basic understanding of database systems (MySQL, MariaDB, PostgreSQL, MS SQL) and their administration.
Configuration Management: Experience with Ansible for managing system configurations.
E-mail management: Experience with protocols (SMTP, POP3, IMAP) and clients (Microsoft Outlook, Thunderbird, Apple Mail, iOS and Android clients).
Control-panels: Experience with Plesk, DirectAdmin, and cPanel / WHM.
Soft Skills:
Problem-Solving: Ability to diagnose and resolve complex technical issues efficiently.
Communication: Strong verbal and written communication skills to convey technical information clearly to non-technical stakeholders.
Teamwork: Capability to work collaboratively within a team environment and across departments.
Adaptability: Flexibility to adapt to new technologies, processes, and changing business needs.
Attention to Detail: Precision in managing configurations, scripts, and documentation to avoid errors and ensure system reliability.
Time Management: Efficiently managing time and prioritizing tasks to handle multiple projects and deadlines.
Critical Thinking: Ability to analyze situations critically and make informed decisions.
Customer Service Orientation: Willingness to assist and support end-users and clients, ensuring a positive user experience.
Continuous Learning: Commitment to ongoing professional development and staying updated with the latest industry trends and technologies.
Linux, Windows, network protocols (TCP/IP, DNS, DHCP), network configuration, and troubleshooting, scripting languages, cybersecurity principles, firewalls, VPNs, and security protocols, Proxmox VE and KVM, database systems, protocols (SMTP, POP3, IMAP), Plesk, DirectAdmin, and cPanel / WHM.