adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.
We are seeking an experienced Technical Team Lead to guide our local IT Services Management Team while also contributing as a software developer.
In this role, you will oversee the application management of a B2C application, ensuring it meets the agreed Service Level Agreements (SLAs) and fulfils customer expectations. You will also be involved in Support & Enhancement projects as needed. Collaboration with the Senior Project Manager in Germany will be a key aspect of this role. We are looking for a proactive, hands-on Software Developer with extensive experience in Frontend and Backend with DevOps knowledge.
Responsibilities:
Problem Management & Incident Management activities: Identifying and resolving technical issues and errors that arise during application usage.
Release and Update Coordination: Planning and executing software updates, new versions, or system upgrades to keep applications up to date.
Change Management: Responsible for implementing and coordinating changes to the application, considering the impact on ongoing operations.
Requirements:
Education and Experience:
A bachelor’s or master’s degree in a relevant field, with a minimum of 5 years of professional experience or equivalent work experience.
Skills & Expertise:
Proficient in ITIL service management frameworks.
Strong analytical and problem-solving abilities.
Experienced in project management methodologies (Agile, Kanban).
Excellent English communication, presentation, and interpersonal skills, with the ability to connect and collaborate with stakeholders.
Readiness to work on Support & Enhancement projects, including occasional on-call duties as needed.
This assignment is a long-term contract, lasting over three years.
Good knowledge in Frontend Technologies like Frontend, Backend & DevOps – skill set given below.
kubeAPI, Kustomize, docker/container, Debug Tools, openSSL, Curl, Azure Devops, Pipeline, Repository, Deployment, ArgoCD, Certificates: Certificate Management / SSL, LetsEncrypt, Linux Shell, Keycloak.